MANAGED SHIPPING · IRAQ

The smartest way
to ship in Iraq.

Boxy handles pickup, delivery, and customer follow-up — then settles COD daily, with advance payouts as early as the next business day. One dashboard, one SLA, one support owner.

~1M
deliveries processed
97%
customer inquiries resolved by Boxy Rescue
1,000+
merchants served

Trusted by Iraq's leading merchants

AJ International Group
ChicPoint
Swift
Boxy merchant
Boxy merchant
Lili Stylat
Adidas
Areeba
Emblème
Ula Iraq
ZainMart
Wonder Beauty

CUSTOMER STORIES

Real merchants. Real results.

Fedshi logo

Less Work, More Growth with Boxy

“Boxy went the extra mile by supporting our operations team, simplifying their workload and saving valuable time. This significantly contributed to Fedshi's overall growth.”
Hussein Abbas
Hussein Abbas Operations Manager / Co-Founder, Fedshi
Wonder logo

Delicate Products. 40% Lower Shipping Costs.

“Shipping sensitive beauty products demands precision and care. Boxy streamlined and stabilised our entire shipping and delivery operation — protecting the products while cutting our shipping costs significantly. Their commitment and consistently high delivery rate have made them an inseparable part of how we operate.”
Haider Salam
Haider Salam Operations Manager, Wonder
Lili Shopping logo

One Integration. 7+ Carriers.

“The manual data entry was killing our speed. Boxy built a custom Shopify integration specifically for us that connects us to 7+ couriers — now every order flows in automatically, and we've never missed a shipment since.”
Mustafa Nazar
Mustafa Nazar E-commerce Manager, Lili Shopping
StoriX logo

All Services. One Platform. Zero Chaos.

“Managing fulfillment across four delivery companies was a daily headache. Boxy unified everything into a single dashboard and gave our merchants the visibility they needed to grow.”
Hayder Jasim
Hayder Jasim Founder & CEO, StoriX
Ula logo

Empowering Educational Innovation with Strategic Operational Partnership

“Launching Ula’s innovative learning experience in Iraq required a logistics partner that goes beyond standard delivery. Boxy acted as an integral operational consultant and partner to our team — streamlining our supply chain, supporting our day-to-day fulfillment, and enabling us to seamlessly reach students across the country.”
Mustafa Salam
Mustafa Salam CEO, Ula

PRICING

Two ways to ship. Both managed.

Same platform, same claims coverage, same guarantee behind you — just pick the service level that fits.

BOXY SELECT

Premium last mile.

from 2,500 IQD per order · selected Baghdad lanes

  • Average success rate~94%
  • Baghdad delivery promise~12 hours
  • Province delivery promise16–18 hours
  • Delivery attempts3
  • RTO duration3–4 days
  • Full Boxy layer included — support, WhatsApp updates, automation & compensation
Talk to Sales — Select

BOXY SAVE

Economy last mile.

from 2,000 IQD per order · selected Baghdad lanes

  • Average success rate~89%
  • Baghdad delivery promise18–20 hours
  • Province delivery promise~23 hours
  • Delivery attempts2
  • RTO duration5–6 days
  • Full Boxy layer included — support, WhatsApp updates, automation & compensation
Talk to Sales — Save

Pricing is transparent — based on your monthly order volume and service tier. Save is our lower-cost tier.

HOW IT WORKS

100% managed shipping — one owner, responsible for the order.

Not an aggregator — Boxy owns collection, cash, and claims, end to end.

  1. We pick up

    Your door, scheduled slots

  2. We pay in advance

    COD can arrive before delivery — for eligible merchants

  3. We pick the best carrier

    Routed on live delivery data

  4. We answer for it

    Claims raised, Boxy pays

THE CARRIER MARKET

Boxy can negotiate with any last-mile carrier in Iraq.

One contract, the whole carrier market — every order routed to the best performer on its route, covered by Boxy's single SLA.

THE GUARANTEE

Lost, late, or damaged — Boxy pays.

No claim forms, no chasing carriers. The moment the guarantee is breached, Boxy opens the claim and pays you — then gets the money back itself.

  • LOST Package can’t be found
  • LATE Delivery window missed
  • DAMAGED Arrived broken
  • SLA MISSED Response time breached
BOXY WALLET ✓ CLAIM PAID
Order lost #BX-10468 · lost in transit — paid in full in under 2 hours
+65,000 IQD

Then Boxy recovers it from the carrier — never your problem.

Lost orders: full compensation in 24–48h · Price disputes: difference refunded — response in 1h, resolution in 2h

ORDER CREATION

Three ways in. None of them is typing every field.

Upload a spreadsheet, paste a customer's message, or pick a saved address — Boxy builds the order.

Bulk Import

Upload a CSV — Boxy creates every order, no field-by-field entry.

Paste & Go

Paste a WhatsApp/Instagram message — the form fills itself.

Saved Customers

Repeat customers autocomplete from address history.

THE WALLET

Payouts, settled daily — no payout fee.

Daily COD payouts with no payout fee — Qi Card, ZainCash, cash, or bank transfer.

Trace every dinar: every remittance lists exactly which orders it pays.

BOXY RESCUE

Stalled orders get rescued — automatically.

An order needs a customer confirmation? Rescue handles it before delivery is even scheduled — WhatsApp first, an AI voice call next, a human for the hard cases.

  1. 01

    WhatsApp, before scheduling

    Action-required orders get a confirmation message with one-tap replies.

  2. 02

    AI voice call

    No reply? The Boxy voice agent calls the customer to confirm.

  3. 03

    Human handoff

    Price changes and hard cases escalate to a Boxy agent — full transcript attached.

97%

of customer inquiries resolved by AI.

BOXY CAPITAL

Get paid before delivery — not weeks after.

Boxy Capital advances your COD the moment we pick up your orders — not after delivery and collection.

  1. 01

    We pick up your orders

    Our driver collects from you and every order is logged the moment it is picked up.

  2. 02

    You get paid upfront

    Once pickup is confirmed we advance the COD value — with fees and limits shown upfront.

  3. 03

    We handle collection

    We deliver, collect COD from your customers, and settlement happens automatically.

In partnership with First Finance (FFC) A finance company licensed by the Central Bank of Iraq
Talk to Sales

Available to eligible merchants — talk to our sales team to check your eligibility and limits.

Shopify
Instagram
Facebook
FB Marketplace
TikTok
WhatsApp
Excel import
API & webhooks
Wayl

INTEGRATIONS

Every channel in. Boxy handles the rest.

Your store, your socials, or a plain Excel sheet — every order lands in Boxy.

Get started

FAQ

Questions merchants ask us.

Who delivers my order?

Boxy delivers through vetted last-mile carriers contracted on your behalf. Boxy is responsible for pickup, support, SLA, and claims — the carrier can vary by route and capacity, but your contract and support owner is Boxy.

What is Advance COD, and am I eligible?

Advance COD is available for eligible Boxy merchants, powered by our finance partner First Finance. Eligible merchants can receive COD payouts as early as the next business day, with transparent fees and limits shown upfront. Approval depends on your shipping history, COD turnover, delivery performance, KYC/partner requirements, and available limits.

What's the difference between Boxy Save and Boxy Select?

Both include the same full service bundle and the same SLA/care standards. Select is Boxy's recommended default — the best overall balance. Save is the lowest managed price that still meets Boxy's full guarantee floor.

What happens if my order is lost?

Boxy compensates in full within 24–48h. Full terms in Boxy's guarantee.

How fast is COD settlement?

Daily, with no payout fee, across 4 payout methods — on every Boxy plan. Need cash sooner? Eligible merchants can access Advance COD as early as the next business day.

I'm a small store — can I still use Boxy?

Yes. The full managed service is included at every volume, and your per-order price scales down as you grow — no re-application, no renegotiation.

More questions? Talk to Sales · or message us on WhatsApp

Stop managing carriers. Start shipping with Boxy.